Stop taking your agency's word for it. Audit us daily.

Configuration of your GoHighLevel CRM, wiring of website and advertising enquiries, pipeline setup, source tags, and user administration for your team. You use the CRM; we keep the setup honest. If your own team later wants to run it without us, that is your right: you hold the login. We document the setup with a handover in mind from the first day, which is less dramatic than it sounds and exactly the point.

It is a full CRM, and we encourage your team to live in it. Salespeople log calls, send quotes and move deals through the pipeline; the marketing data we generate flows into the same records. That convergence is where the real value sits: when the same system holds both the advertising source and the eventual sale, you can finally see which marketing actually produced revenue: not clicks, revenue. That closed loop is also what makes the ad platforms' targeting smarter about who to find next.

Only the named team members working on your account, under access you can view and revoke. We operate as an operator processing data on your behalf under POPIA, with your business as the responsible party; that relationship is put in writing, and our access exists at your pleasure, not the other way around. We never use one client's customer data to benefit another client.

When a customer exercises their rights to see, correct or delete their personal information, the record is in one place, in your GoHighLevel CRM, so the request can actually be honoured instead of chased across an agency's inbox, a rented ad platform and three spreadsheets. Data minimisation is a design habit here too: the CRM stores what serves the customer relationship, not everything that could conceivably be hoarded.

You would still hold the GoHighLevel login and the records in it. GoHighLevel is a third-party platform, not our infrastructure, so the CRM does not depend on AutoHive staying open. We document the setup from day one so another operator, or your own team, can pick it up. We plan to be here, but a promise that survives the promiser is the only kind worth writing for.

Provisioning is part of onboarding, and the GoHighLevel CRM is live before the first campaign runs: the evidence layer has to exist before there is anything to evidence. Lead capture from your website and advertising is wired in during the same setup, so from the first rand of spend there is never a period where results happen off the record.

GoHighLevel provides the platform's encryption, access controls and backups. On our side: named users only, access you can revoke, and a documented setup. Those are our standing responsibilities, not a separate line item, and because the arrangements are documented, they are inspectable, which is the house style by now.

Yes: contacts, deals, notes and history, in standard formats, at any time, without asking us and without a fee. It may seem odd to advertise the exit on the sales page, but an export button you can press without permission is the entire ownership argument in one control. Systems that make leaving easy are the only systems that deserve your staying.

Never used to improve anyone else's product, never pooled, never sold. Where conversion data is shared with an advertising platform to improve campaign performance, it happens under your instruction, for your campaigns, using the platforms' consented mechanisms, and it is visible in the setup we document. The distinction matters: using your data in your service, at your direction, is the job; using it for anything else is a breach, and we treat it as one.

No. A GoHighLevel CRM is included with every marketing package; the pricing page shows the numbers in public. We fold it in deliberately: the CRM is not an upsell, it is the evidence layer that makes every other line on the invoice checkable. A custom CRM build is offered on Hive Enterprise only, quoted separately. Charging you extra for the ability to verify us would rather miss the point.